At Yanella Trail, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us through our website or services. By using our site, you agree to the terms of this policy.
1. Information We Collect
We collect personal information only as needed to process and deliver your order. This may include:
-
Full Name
-
Phone Number
-
Shipping Address
-
Email Address
We do not collect or store any payment-related information, as all orders are fulfilled via Cash on Delivery.
2. How We Use Your Information
The information you provide is used to:
-
Process and deliver your order
-
Communicate order updates or delivery confirmations
-
Respond to customer service inquiries
-
Improve your overall shopping experience
We may also send occasional updates or promotions via SMS or email if you have opted in to receive them.
3. Data Protection
We take all reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Access to your data is limited to trusted personnel responsible for fulfilling your orders and supporting your experience with Yanella Trail.
4. Opt-Out Instructions
You have the right to opt out of receiving promotional communications from us at any time.
To opt out:
-
SMS: Reply with STOP to any promotional SMS you receive from us.
-
Email: Click the unsubscribe link at the bottom of any promotional email.
-
Direct Request: You may also contact us directly at [email protected] to request removal from our marketing list.
Please note that opting out of promotional messages will not affect transactional communications related to your order.
5. Changes to This Policy
Yanella Trail reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at [email protected].